The Link and the Journey: Hypertext at Civic ScaleHypertext theory and public sector Service Design share a common concern – the structured movement of people through complex information spaces – but have developed largely in parallel, with different vocabularies, methods, and blind spots.
doi
10.1145/3800935.3830859
isbn
979-8-4007-2564-7
name
The Link and the Journey: Hypertext at Civic Scale
source
html
acm_url
https://dl.acm.org/doi/10.1145/3800935.3830859
authors
Silas Hooper, Mark Bernstein
doi_url
https://doi.org/10.1145/3800935.3830859
license
CC BY 4.0
summary
Hypertext theory and public sector Service Design share a common concern – the structured movement of people through complex information spaces – but have developed largely in parallel, with different vocabularies, methods, and blind spots.
keywords
Hypertext theory; service design; civic infrastructure; structural computing; spatial hypertext; trails; platform government; politics of the link
published
2026-09-14
conference
HT '26: 37th ACM Conference on Hypertext, London, United Kingdom, September 14–18, 2026
acm_html_url
https://dl.acm.org/doi/fullHtml/10.1145/3800935.3830859
ccs_concepts
CCS Concepts: • Social and professional topics → Government technology policy ; • Human-centered computing → HCI theory, concepts and models ; • Human-centered computing → Hypertext / hypermedia ;
displayAuthor
Silas Hooper, Mark Bernstein
proceedings_url
https://dl.acm.org/doi/proceedings/10.1145/3800935
displayPublishTime
2026-09-14
acm_reference_format
ACM Reference Format: Silas Hooper and Mark Bernstein. 2026. The Link and the Journey: Hypertext at Civic Scale. In 37th ACM Conference on Hypertext (HT '26), September 14--18, 2026, London, United Kingdom. ACM, New York, NY, USA 8 Pages. https://doi.org/10.1145/3800935.3830859