The Link and the Journey: Hypertext at Civic ScaleHypertext theory and public sector Service Design share a common concern – the structured movement of people through complex information spaces – but have developed largely in parallel, with different vocabularies, methods, and blind spots.
- doi
- 10.1145/3800935.3830859
- isbn
- 979-8-4007-2564-7
- name
- The Link and the Journey: Hypertext at Civic Scale
- source
- html
- acm_url
- https://dl.acm.org/doi/10.1145/3800935.3830859
- authors
- Silas Hooper, Mark Bernstein
- doi_url
- https://doi.org/10.1145/3800935.3830859
- license
- CC BY 4.0
- summary
- Hypertext theory and public sector Service Design share a common concern – the structured movement of people through complex information spaces – but have developed largely in parallel, with different vocabularies, methods, and blind spots.
- keywords
- Hypertext theory; service design; civic infrastructure; structural computing; spatial hypertext; trails; platform government; politics of the link
- published
- 2026-09-14
- conference
- HT '26: 37th ACM Conference on Hypertext, London, United Kingdom, September 14–18, 2026
- acm_html_url
- https://dl.acm.org/doi/fullHtml/10.1145/3800935.3830859
- ccs_concepts
- CCS Concepts: • Social and professional topics → Government technology policy ; • Human-centered computing → HCI theory, concepts and models ; • Human-centered computing → Hypertext / hypermedia ;
- displayAuthor
- Silas Hooper, Mark Bernstein
- proceedings_url
- https://dl.acm.org/doi/proceedings/10.1145/3800935
- displayPublishTime
- 2026-09-14
- acm_reference_format
- ACM Reference Format: Silas Hooper and Mark Bernstein. 2026. The Link and the Journey: Hypertext at Civic Scale. In 37th ACM Conference on Hypertext (HT '26), September 14--18, 2026, London, United Kingdom. ACM, New York, NY, USA 8 Pages. https://doi.org/10.1145/3800935.3830859
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